Frequently Asked Questions
Q.What services does Rubi Events offer?
A.Rubi Events specializes event rentals, offering tables and chairs, luxurious decor, soft play, inflatables, marquee letters, photo booths, tablecloths, and other essential event equipment and extras.
Q.How do I place an order with Rubi Events?
A.Simply visit our website and browse through our extensive collection. Once you've selected your desired items, you can place an order online. Alternatively, you can reach out to our dedicated customer service team for assistance.
Q.How far in advance should I book my rentals?
A.We recommend booking as soon as you have your event date to ensure the availability of your preferred items. Popular items can get booked quickly, especially during peak event seasons.
Q.Do you deliver, and is there a fee?
A.Yes, we provide delivery services throughout Boca Raton and FL. Delivery fees vary based on the location and size of the order. Contact our team for detailed pricing.
Q.Can I view items before renting?
A.At the moment we do not have a show room, but we are open to dong a facetime, zoom meeting, or phone call to learn more.
Q.What if an item gets damaged during my event?
A.While we understand accidents happen, clients are responsible for any damages or loss during the rental period. Fees for damages will vary based on the item's replacement or repair cost.
Q.Do you offer setup and breakdown services?
A.Yes, we offer both setup and breakdown services for an additional fee. Our professional team ensures your event looks pristine and takes care of post-event disassembly for a hassle-free experience.
Q.How long is the rental period?
A.Our standard rental period is up to 12 hours, typically between 8:00 AM and 8:00 PM. Need more time? Let us know when placing your order and we’ll do our best to accommodate your event schedule. Please note, that if your event runs past 8:00 PM, a late-night pickup fee may apply. Please let us know at the time of booking so we can coordinate timing and availability.
Q.Can I make changes to my order after it’s been placed?
A.We aim to offer flexibility. However, we do not accept changes 72 hours before your event. Last-minute changes might be subject to availability and potential fees. Please reach out as soon as you know of any adjustments.
Q.Why choose Rubi Events for luxury event rentals?
A.
Rubi Events is committed to offering unparalleled luxury and service. Our pieces are a testament to craftsmanship and elegance. Combined with our dedicated team and years of experience in Boca Raton, FL, we promise an unmatched rental experience for every event.